Website Support

When we build a website, we like to support it to ensure success.

J36 Digital

Website Support is important...

Owning a website has responsibilities. You can’t just upload it and forget it. Regular website management is a must if you want your site to be a success.

Website Backups

Certainly, the most critical tasks when running a website are regular restorable backups. Whilst having a regular backup is great…. do you ever test to see if your site can be restored? We do…. regularly. We also have 2 different backup mechanisms just in case one of them is compromised.

Uptime Monitoring

Next up, is uptime monitoring (or availability monitoring as it’s sometimes known). We’ll automatically monitor your site every minute, 24/7 to make sure that it’s not only online but also showing the correct information. We’ll respond to any outage and will normally have the site back up and running in minutes.

Site Analytics

Monitoring your visitors is just as important as all the other tasks. Why?, you ask. We look out for trends…. if a significant amount of visitors leave your website on a certain page, We’ll let you know our suggestions to correct it. Or what if visitors can’t find what they are looking for? Using Site Analytics will help us find and diagnose these issues quickly.

Global CDN

Free connection into our Content Delivery Network. We automatically push your content out globally resulting in faster website loading for all your customers, regardless of location.

Transactional Email Service

Free use of our Transactional Email Service. This is a service that specialises in the successful delivery and tracking of transactional emails such as order confirmation, contact form emails etc.

Image Optimization

All pictures are optimized for speed. Unnecessarily high-resolution pictures are resized and compressed giving speedier load times for your customers.

Broken Link Check

Broken Links can negatively affect both your visitor experience and SEO scores. We scan and identify broken links on your site.

Software Updates

Your website is just like your desktop PC. Every few days software updates are released to fix bugs or security loopholes. Sometimes they even introduce new features that may benefit your business.

Site Hosting

All support package comes with free hosting on our super fast UK servers.

12 months support is included free with all website builds.

Current pricing starts from £150 annually or £15 monthly